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The Virginia Department of Mental Health, Mental Retardation & Substance Abuse Services

Phone: (804) 786-3921
Voice TDD: (804) 371-8977
Toll Free: (800) 451-5544
Fax: (804) 371-6638

Mailing Address:
P.O. Box 1797
Richmond VA, 23218-1797
    2-1-1 is a free three digit telephone number that Virginians can call for resources for counseling services, crisis intervention, volunteer opportunities and other health and human service referrals. Visit the 2-1-1 website.

Web Site Policy



Terms of Use and Privacy Policy Statement

This Terms of Use and Privacy Policy Statement addresses the collection, use, security and access of/to personal information that may be collected and maintained through use of Internet sites owned and operated by the Department of Mental Health, Mental Retardation and Substance Abuse Services (DMHMRSAS) or any of the hospitals and training centers operated thereby.

It is the policy of the Commonwealth of Virginia and DMHMRSAS that personal information about citizens will be collected only to the extent necessary to provide services and/or benefits thereto; that only appropriate information will be collected; and that the citizen shall understand the reason the information is collected and be able to examine the information so collected and maintained by DMHMRSAS.

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Collection of Information

This DMHMRSAS Site:

  1. Collects no personal information, except as provided in the next paragraph (below).
  2. Does not place a “cookie” on your computer.  (A "cookie" is a small piece of information that can be sent by a server to be stored on a user's browser so that it can later be read back from that browser.)
  3. Will not track your movements through the site.
  4. May allow you to send comments or requests to DMHMRSAS mailboxes or participate in list server discussion groups.  E-mail addresses and messages so obtained shall not be used for other purposes and shall not be sold or otherwise distributed to outside organizations, except as required by law.  Be advised, however, that any e-mail message received by DMHMRSAS that is in and of itself unlawful, seeks to aid or abet an unlawful act, or has as its intended purpose the destruction or disruption of DMHMRSAS information technology resources, may be turned over to an appropriate law enforcement agency for investigation and/or prosecution.

DMHMRSAS may deploy firewall and intrusion detection technologies that log connections to this site.  Log entries typically include source and destination Internet Protocol addresses, domain names, services/protocols used and other non-personal information.  Such log files tend to be very large and are intended to be used primarily for performance monitoring and troubleshooting by technical support staff; as such, they have a limited disk-life and are not archived.  However, if during routine monitoring and troubleshooting, evidence of unlawful acts or attempts to cause the destruction or disruption of DMHMRSAS information technology resources is uncovered, the log files may be retained and turned over to an appropriate law enforcement agency for investigation and/or prosecution.

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Link Policy

For your convenience, this DMHMRSAS site may provide links to sites operated by other government agencies, nonprofit organizations and private businesses.  These outside links are determined by DMHMRSAS management to provide information that may be of interest to users of this site.  Please read the Disclaimer. The footing of every web page in this site contains a link to the Links & Resources page.

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Plug-Ins

Files in Adobe Acrobat PDF format are used throughout the site. You may download the free Adobe Acrobat Reader.  
 

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Accessibility Initiative

The World Wide Web Consortium's (W3C's) commitment to lead the internet to its full potential includes promoting a high degree of usability for people with disabilities.  The Web Accessibility Initiative (WAI), in coordination with organizations around the world, is pursuing internet accessibility through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development.
 

Accessibility Policy

To help support the Web Accessibility Initiative (WAI), this site is complying with World Wide Web Consortium (W3C) guidelines for accessibility. At a minimum, this site meets Level A Conformance to Internet Content Accessibility Guidelines 1.0, as well as conforming to the HTML 4.01 standard.

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FOIA Policy

The Virginia Freedom of Information Act (FOIA) policy guarantees citizens of the Commonwealth and representatives of the media access to public records held by public bodies, public officials, and public employees.

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HIPAA Policy

The DMHMRSAS notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. This notice describes the privacy practices of the Department of Mental Health, Mental Retardation and Substance Abuse Services (DMHMRSAS), including the Central Office and each of the psychiatric hospitals and mental retardation training centers DMHMRSAS operates. Read the department's Health Insurance Portability and Accountability Act (HIPAA) notice.  Learn more about HIPAA.

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Disclaimer

When you link to another site from any DMHMRSAS site, the scope and effect of this Terms of Use and Privacy Policy Statement ends and that of the linked-to site begins.   The provision of links to other sites shall not be construed as an endorsement by DMHMRSAS of any content, viewpoint, product or service expressed or marketed by the operator of the linked-to site.

Although every effort is made to keep this site updated, neither DMHMRSAS nor any employee or contractor thereof warrants the accuracy, reliability or timeliness of any information published on this site or any site that links to or is linked from this site. DMHMRSAS shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Any person or entity that relies on any information obtained using this site does so at his or her own risk.

As we are a department in the Commonwealth of Virginia, the DMHMRSAS internet site is required to link to and display the "Commonwealth Banner" on the top line of each web page. The "Commonwealth Banner" files reside on the Virginia.gov web site. Periodically a Virginia.gov technical difficulty will temporarily distort the "Commonwealth Banner", affecting the rendering of the DMHMRSAS banner and the upper part of the web page. Virginia.gov technical difficulties are outside of DMHMRSAS control and are generally of short duration.

Thank you for your interest in and use of this site.

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 For Comments or Questions Concerning this Web Site, contact the DMHMRSAS Web Administrator
 © Department of Mental Health Mental Retardation and Substance Abuse Services, Commonwealth of Virginia
Level A conformance icon, 
          W3C-WAI Web Content Accessibility Guidelines 1.0