Office of Licensing

The Office of Licensing licenses services pursuant to §37.2-404. The Department licenses services providing treatment, training, support and habilitation: to individuals who have mental illness, mental retardation or substance abuse disorders; to individuals receiving services under the Individual and Family Developmental Disabilities Support Waiver; or to individuals receiving services in residential facilities for individuals with brain injuries.  Licensing staff make at least one unannounced inspection of services per year and investigate complaints in licensed services.

• Information about Changes in Children's Residential Services Enacted July 1, 2008  NEW!

• PROVIDER SEARCH (While in the search, please click on the " + " for more information)
• Request Information about Providers, Applications, Regulations, Forms
• Submit a Complaint about a Licensed Provider
   
• Request a Provider Licensing Application Packet !
• Medication Administration Training

• Licensing Children's Residential Services Revised Effective July 1, 2008
• New Regulations Promulgated For Summary Suspensions and Brain Injury Services
• FY06 Licensing Annual Report

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• Rules and Regulations for the Licensing of Providers of Mental Health, Mental Retardation and Substance Abuse Services, Individual and Family Developmental Disabilities Waiver, and Brain Injury Residential Services Waiver
   
• Request for Comments on Current Licensing Regulations

• The Background Investigations Unit was formed  to execute the criminal background check process for  Licensed Private Providers. The Background Investigations Unit conducts criminal background checks for applicants who accept employment in direct consumer care positions. 

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 (Click here if applying for a license to provide Children’s Residential Services.)
 

1. Submit and receive preliminary approval of the initial application, [and required attachments]
2. Submit, receive approval of, and demonstrate knowledge of required licensing policies, procedures and forms
3. Have an on-site review of the physical plant, to include interviews with applicants over the content of their service description and policies and procedures, as well as compliance with other regulations, and copies of forms and sample client and personnel records
4. Submit and receive approval of required Human Rights Policies and Procedures
5. Affiliate with a Local Human Rights Committee, (LHRC)
6. Request the LHRC to approve their Human Rights Policies and Procedures
7. Set up an account and request criminal history and central registry background investigations for identified staff as required as required by Virginia Code §37.1-183.3, and submit Child Protective Services reference checks.

   The initial application package consists of the following:

1. DMHMRSAS Process for Licensing
2. Initial Provider Application
3. Licensing Rules and Regulations
4. Human Rights Rules and Regulations
5. Staff Information Sheet
6. Interpretative Guidelines
   1. Fall Risk Assessments
   2. Case Management Crisis Plans
   3. Variance on Requirement for Ipecac and Activated Charcoal
   4. Sponsor Family Home Regulatory Requirements
7. Licensing Regulation Matrix

   Licensing Tools:

• Physical Environment Review Checklist (pdf)
• Policy and Procedure Review Checklist (pdf)
• Required Forms Checklist (pdf)

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As part of the licensing process we strongly encourage new applicants to attend a training session that explains the process. Training for applicants applying to operate a Residential Facility for Children is generally scheduled one Thursday of each month. Training for all other services is scheduled one Wednesday of each month. Unless otherwise indicated, training is held in the 5th floor conference room of the Licensing Central Office, from 9 AM until Noon.  More information.

Prior to submitting your application, you and your program director are strongly encouraged to attend the New Applicant Training. Pre-registration is required; seating is limited and these training sessions fill up quickly. Please call 804-786-1747 to register.  Driving Directions.

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Service Modification Application (pdf) - Please use this form when you are already licensed and want to want to modify the license or add a service or location.

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The application and licensing process for residential facilities for children and adolescents changed effective July 1, 2008. This change was initiated by revisions in the Code of Virginia enacted by the 2008 General Assembly.  DMHMRSAS is now responsible for licensing residential facilities serving children and adolescents who have mental illness, intellectual disabilities (MR) and substance use problems where services are provided on site. 

Initial Applications for Providers are obtained from DMHMRSAS.

NEW effective July 1, 2008
• Letter to Providers about Changes in the Code
• DMHMRSAS Process for Licensing Children's Residential Services
• Standards for Interdepartmental Regulation of Children’s Residential Facilities
   
• Mental Health Module Regulations
• Human Rights Regulations

Licensing Tools:

• Annual Operating Statement
• Staff Information Sheet
• Appropriate Siting
• Self Reporting of Lawsuits
• Renewal application (pdf) - Please use this form to renew a Children's Residential Services license.
• Service Modification Application (pdf) - Please use this form when already licensed to provide Children's Residential Services, and modifying the license or adding a service or location. 

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   Request a Provider Licensing Application Packet !!!

• You may e-mail Ms. Deborah Stephen-Mapp, including your name and mailing address, and the provider licensing application packet will be mailed within 10 days; or
• Get the packet sooner by downloading the documents listed under "Applying for a License".

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• Core Training Schedule for 2008 (Children and Adolescent Residential)
• Driving Directions to the Jefferson Building (DMHMRSAS Central Office)
• Medication Administration Training
• New Applicant Training about the Licensing Process
• Training Schedule for New Licensed Providers

Office	Address	Phone	Fax
Central Office	P.O. Box 1797 Richmond, Virginia 23218	(804) 786-1747	(804) 692-0066
Director	Leslie M. Anderson	(804) 371-6885
Regional Manager	Chanda Braggs	(804) 786-3475
Regional Manager	Douglas Newsome	(804) 786-9302
Program Management Analyst	Deborah Stephen-Mapp	(804) 786-1747
Senior Licensing Specialist	Irvin Goode	(804) 225-3410
Senior Licensing Specialist	Yvonne Luster	(804) 225-3409
Senior Licensing Specialist	Joslynn Perry	(804) 692-0622
Senior Licensing Specialist	Sharon Stroble	(804) 225-3406
Senior Licensing Specialist	Tammy Trestrail	(804) 225-3405
Central Virginia Training Center	P.O. Box 1098 Lynchburg, VA 24505	(434) 947-2283	(434) 947-6274
	Deborah Tankersley
Eastern State Hospital	4601 Ironbound Road, Building 11 P.O. Box 8791 Williamsburg, VA 23187	(757) 253-5465	(757) 253-5440
	Dennis Riddick
	Barry Lee	(757) 253-5021
Northern Virginia Training Center	9901 Braddock Road Fairfax, VA 22032		(703) 323-2110
	E. Terrance Hoban	(703) 323-2106
	Chris Cart	(703) 323-2097
	Tina Whitfield Johnson	(703) 323-3197
Southeastern Virginia Training Center	2100 Steppingstone Square Chesapeake, VA 23320-2591	(757) 424-8364	(757) 424-8348
	Ed Gonzalez	(757) 424-8364
Southwestern Satellite Office	PO Box 1797 4th Floor Richmond, VA 23218
	Steve Patrick	(276) 676-5790	(276) 676-5790
	Anita Shelton	(540) 831-4006	(540) 831-4006
Tidewater	PO Box 6306 Virginia Beach, VA 23456
Senior Licensing Specialist	Ralph Sroufe	(757) 721-2043
Western State Hospital	P.O. Box 2500 Staunton, VA 24401	(540) 332-8423	(540) 332-8314
	Rhonda Angel

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